Subject Communication and Presentation Skills

Course Title: Communication and Presentation Skills

Course Code: ENG-401

Credit Hours: 3 (3-0)


Course Outline

1. Introduction to Communication

  • Understanding the Purpose of Communication
  • Elements of Effective Communication
  • Barriers to Communication and How to Overcome Them

2. Audience Analysis

  • Identifying Your Audience
  • Understanding Audience Needs and Expectations
  • Adapting Your Message for Different Audiences

3. Verbal and Non-Verbal Communication

  • Communicating with Words (Choice of Language, Tone, Clarity)
  • Body Language and Its Impact on Communication
  • Active Listening and Its Role in Effective Communication

4. Writing with a Purpose

  • Structuring Written Communication (Emails, Reports, Proposals)
  • Writing for Clarity and Impact
  • Common Writing Mistakes and How to Avoid Them

5. Presentation Skills

  • Preparing for a Presentation
  • Structuring Your Presentation for Maximum Impact
  • Using Visual Aids and Technology Effectively

6. Delivering Your Presentation

  • Engaging the Audience
  • Handling Stage Fright and Nervousness
  • Managing Time and Staying on Topic

7. Speaking with Confidence

  • Overcoming Fear of Public Speaking
  • Voice Modulation and Speech Clarity
  • Handling Q&A Sessions Effectively

8. Communicating Effectively in Professional Settings

  • Communication in Job Interviews
  • Building Rapport with Employers and Colleagues
  • Effective Communication in a Team Environment

9. Customer Communication Skills

  • Understanding Customer Needs and Expectations
  • Handling Difficult Customers Professionally
  • Effective Business Communication for Customer Satisfaction

10. Team Communication and Leadership

  • Importance of Team Communication
  • Conflict Resolution Strategies
  • Leadership and Influence Through Communication

Communication and Presentation Skills

Recommended Books

  1. Dale Carnegie, How to Win Friends & Influence People
  2. Les Giblin, Skill with People
  3. Paul Newton, How to Communicate Effectively
  4. Brian Tracy, Speak to Win

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